Episode 1

We kick off the series with Operations Manager Jamie dealing with a plane making an emergency landing at Leeds Bradford after its cockpit warning alarm shows the plane door is still open, Terminal Manager Nathan handling a potential disaster with a blocked international arrivals door, and we discover if check-in supervisor Chloe can keep control of a plane-load of frustrated passengers bound for Ibiza during, what for some becomes a booze-fuelled 6 hour delay.