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Emergency Call - Episode Guide

Season 1

Take a Deep Breath

Episode: 1x01 | Airdate: Sep 28, 2020

Take a Deep Breath

911 call takers from Austin, Texas; New Orleans, Louisiana; and Wasilla, Alaska, receive calls that will keep you on the edge of your seat! Relive the frightening pleas of a woman whose car was stolen with her child in the backseat; a terrified 9-year-old who performs CPR on her grandfather; teenage hikers fending off a potential bear attack; and a man lost in the woods for hours with barely any battery life left on his phone.

Conductors of Chaos

Episode: 1x02 | Airdate: Oct 5, 2020

Conductors of Chaos

An all-new episode of "Emergency Call" features a mother of three choking on a spatula, a teenager who was attacked at a bonfire party in the wilderness, a frantic father whose 2-year-old daughter goes missing, and two women stranded on the highway after their car was involved in back-to-back hit-and-runs! These are just a few of the incidents that 911 call takers from Ogden, Utah; New Orleans, Louisiana; and Wasilla, Alaska, encounter.

Close to Home

Episode: 1x03 | Airdate: Oct 12, 2020

Close to Home

911 call takers are faced with a variety of local emergencies that sometimes hit too close to home. Witness 911 call takers in New Orleans, Louisiana; Wasilla, Alaska; Waukesha, Wisconsin; and Austin, Texas, as they help a badly injured teenage girl whose description matches that of a fellow dispatcher's daughter, a woman hiding from her drunk and enraged husband, a veteran who is threatening self-harm and a man who fell two-stories down onto a boat dock.

Crime Spree

Episode: 1x04 | Airdate: Oct 19, 2020

Crime Spree

Emergency call takers can take up to 150 phone calls during one shift. Emergency communications centers in Austin, Texas; Ogden, Utah; and Wasilla, Alaska are confronted with bone-chilling and bizarre 911 calls including a frightened mother faced with an intruder attempting to break into her home, a community bewildered by an injured man licking a stop sign, and passersby threatened by an erratic driver with a handgun who goes on a six-hour crime spree.

Headset Heroes

Episode: 1x05 | Airdate: Oct 26, 2020

Headset Heroes

An elderly woman's husband is assaulted; an 8-year-old's father collapses; a frequent caller is taunted by women in bikinis; a man requests a wellness check on his brother, who was recently diagnosed with COVID-19; a woman is in a boating accident.

Texting Trouble

Episode: 1x06 | Airdate: Jun 4, 2021 (61 min)

Texting Trouble

Witness the harrowing 911 calls from teenage girls in Austin, Texas, who narrowly escape a possible kidnapper; a mother and her children in Waukesha, Wisconsin, who get stuck on the roof while attempting to rescue their parrot; a woman in Wasilla, Alaska, who goes into anaphylactic shock after getting stung by a bee; and a group of deaf and hard-of-hearing hikers in Austin, Texas, who text the 911 call center to help their injured friend. 

Planes, Trains and Auto Defrost

Episode: 1x07 | Airdate: Jun 11, 2021 (61 min)

Planes, Trains and Auto Defrost

Relive intense 911 calls detailing a private plane crash in Wasilla, Alaska; a car stuck on the train tracks in Ogden, Utah; a child who is choking on a key in Waukesha, Wisconsin; and a group of girls who barricade themselves inside the bathroom while burglars ransack their New Orleans rental home.

Held Hostage

Episode: 1x08 | Airdate: Jun 18, 2021 (61 min)

Held Hostage

Experience bone-chilling phone calls to 911 call takers detailing a drunk mother speeding on a road in Wasilla, Alaska, with her child in the car; an intruder breaking into the New Orleans residence of a woman who is home alone; and a visibly sick woman walking through Ogden, Utah, claiming she has been poisoned with antifreeze. 

A Grizzly Mystery

Episode: 1x09 | Airdate: Jun 25, 2021 (61 min)

A Grizzly Mystery

Hear the spine-tingling phone calls received by 911 call takers in New Orleans, Louisiana; Wasilla, Alaska; Ogden, Utah; and Austin, Texas. They include a horrified father panicking as his son threatens to kill someone; two campers and their dogs awakened by the screams and shouts of a possible bear mauling; passersby reporting a stolen vehicle with a 2-year-old toddler in the backseat; and a young woman who is assaulted and is unsure of her location.

Cliffhanger

Episode: 1x10 | Airdate: Jul 2, 2021 (61 min)

Cliffhanger

911 call takers receive gripping phone calls involving domestic disputes in Austin, Texas, and Ogden, Utah; a motorcycle flying off a ramp in Waukesha, Wisconsin; a New Orleans, Louisiana, man found unconscious after a possible drug overdose; and climbers in Wasilla, Alaska, stranded on a mountain cliff on the season finale. 

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