Airport Chaos: What's Gone Wrong?

Strikes, delays, cancellations. With the peak summer holiday season almost here, many of the UK's airports and airlines are struggling to cope. For Panorama, Rachel Burden investigates the aviation industry at home and across Europe. She hears from holidaymakers fighting to get compensation and reveals the best and worst performing airlines. She also gets tips on the key consumer advice you need to know before you try to get on a flight this summer.