Roy and John complain about the rule that forbids squads from crossing each other's territories. This had delayed their arrival on the scene where a heart patient had almost reached the point of death while the squad assigned to that area dealt with a hypochondriac, after John was speaking to Dr. Brackett about this. Later, they respond to a traffic accident while transporting a non-emergency patient due to the responding Squad being 20 minutes away. An elderly woman demands an "older doctor" to see her; later, when Dr. Brackett visits, working with Dixie, who asks that she needs to lay back quietly and rest, her daughter has a heart attack. An escaped prisoner gets trapped on a ledge.