Guest Stars Randy Flagler as Firefighter Harold Capp Robyn Coffin as Cindy Herrmann Amy Morton as Desk Sergeant Trudy Platt Melissa Ponzio as Donna Boden Edwin Hodge as Firefighter Rick Newhouse Sophia Bush as Detective Erin Lindsay Kenny Johnson as Firefighter Tommy Welch Vedette Lim as Devon Co Starring Anthony Ferraris as Squad 3 Driver Tony Ferraris Zach Kenney as Paramedic O'Reilly Olga Aguilar as Nurse Eric Hoffmann as Instructor Tania Richard as Kristel Ruben Quiles as Savrin Eric Lynch as Officer Heslip Preston James Hillier as Battalion Chief Kenny Sara M. Holden as Teacher Justine C. Turner as Charred Kid's Mom Dado as Motorcycle Woman Michael Joseph Mitchell as Headmaster Theo Tougne as Kid Jeff Diebold as Charred Kid's Dad Roy E. Dean as Engine Lt. Roy Dean Uncredited Anne Lockhart voices Dispatcher