Guest Stars Randy Flagler as Firefighter Harold Capp Robyn Coffin as Cindy Herrmann Katelynn Shennett as Kylie Estevez Jake Lockett as Firefighter Sam Carver Tim Hopper as Captain Tom Van Meter Jimmy Nicholas voices Paramedic Chief Evan Hawkins Caitlin Carver as Emma Jacobs John Sierros as Commander Martin Pearce Lili Mirojnick as Natalie Hawkins Jana Kramer as Melissa Keating Co Starring Anthony Ferraris as Squad 3 Driver Tony Ferraris Amanda Calabrese as Annabelle Herrmann Keller Kennedy as Max Herrmann John William Adams III as Kenny James Herrmann Brian Boland as IAD Supervising Investigator Frank Silva Davis Aguila as Omar Gerardo Davila as DC Watts Lydia Berger Gray as Doctor Gallagher Allen O'Reilly as DC Schafer Maeve Mollaghan as Employee Jackie Smook as Bystander Sapphire Snow as Police Officer Leslie Zang as Nora