The Bell House Hotel

The first visit of the week is to The Bell House Hotel in Wiltshire, where business partners Chris Williams and Jacqui Hogg hope guests will appreciate their attempts to bring London chic to the shires. Susan and David Speak from Strawberry Gardens in Heynsham are frustrated by their weak shower pressure. Matthew Cockman from The Partridge in Oxfordshire does not suffer fools gladly at a driving challenge with a difference, and Jade Hendon from The Bateman's Mill near Chesterfield butts heads with Matthew over healthy eating at dinner. But the hosts' absence at breakfast the next morning gets the criticism flowing, and Chris and Jacqui are left confused by some of the feedback.