Season 2 - Episode Guide

Angela Rippon, Gloria Hunniford and Julia Somerville return with a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past.

In this programme the team reveal how scammers have found a way to hijack genuine phone numbers to make it look as if their calls are coming from someone you know and trust, meeting a woman who lost thousands of pounds as a result. Plus, a man who has spent years trying to make sense of his energy bills, after receiving as many as ten in a single day, and a shocking development in a case featured in the most recent series: how could a couple have been left living on top of a mineshaft now confirmed as dangerous?

Meanwhile outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop, and singer Daniel O'Donnell reveals his consumer secrets.

Viewers' problems are resolved live on air in this special week of programmes presented by Gloria Hunniford, Angela Rippon, and Julia Somerville, who also investigate the latest consumer stories making news, and discover the latest on previous investigations from the series.

In this programme, can haggling get you a better deal on the high street? Two sceptical shoppers are sent on an experiment to find out. Plus, how car hire companies may take money from your credit card for parking charges you should never have had to pay.

As the special week of live programmes continues, Julia Somerville, Angela Rippon, and Gloria Hunniford investigate the topical consumer stories making the news, tackle more problems on the spot, and catch up with viewers whose problems they have resolved in the past.

Among the reports in this programme; the restaurants breaking new rules on giving out vital allergy advice - why is one particular favourite doing things so badly? Plus, the water companies accused of unfairly keeping hold of customer's money and Strictly favourite Anton du Beke reveals what kind of consumer he is.

More topical reports and viewers' problems solved live on air, as the team reveals the most effective ways to complain and uncovers the secrets of slashing the cost of car insurance.

Also in this programme, an update on one of the most memorable cases from the latest series: what happened to the irreplaceable belongings that a couple paid to put into storage, but which haven't been seen since?

Plus, another celebrity confesses their spending habits, and the latest consumer stories are explored.

Presented by Angela Rippon, Gloria Hunniford, and Julia Somerville.

Gloria Hunniford, Angela Rippon and Julia Somerville present the last of a special week of live programmes investigating topical consumer stories and resolving more viewers' complaints.

Art investments are among the topics in the frame in this programme: how likely is it that you'll make the returns suggested? As people continue to contact the team after being disappointed with similarly unusual investments, what are the most reliable ways of investing your money?

Plus, a company taking money for mobility aids that never arrive, more problems sorted out by the experts at the Rip Off Britain Pop-Up Shop, and a final famous face reveals their consumer habits.