Episode 3

Matt Allwright, Steph McGovern and Nikki Fox battle on behalf of viewers and hold the big companies to account. Featuring a look at what has gone wrong with a global company's attempt to put right a huge problem, plus a new twist on the trouble some viewers are having with smart meters. And Georgia 'Toff' Toffolo discovers an unexpected issue with packaging that many people routinely recycle. Rogue Traders features a company misleading customers into paying for something they could do themselves for free.