Your Customers are Dying Off!

The mother and son owners of Culver City steakhouse Dear John's are losing tons of money every month, and they believe negative online reviews are to blame. When chef/hosts Andrew Gruel and Anthony Dispensa bring them face-to-face with their online critics, they find that the problems run so much deeper: horrendously outdated food, a dreadful ambience, and a geriatric client base. Can Andrew and Anthony help the owners fix these problems? Or will their business be six feet under?

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