So I bought Silver Premium at 22:58 (5 hours ago) and I'm disappointed to find that my account has not been upgraded at all. All I received was an email from Paddle.com:
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Hi there
You recently placed an order for TVmaze Silver via Paddle.
During the order process, our automated system noticed a few characteristics of the order that mean that we need to manually review it before we can process the order further.
This process typically takes less than an hour, and no further action is required on your part. Don't worry, we haven't yet charged your card for the order. Once we complete our review, we'll process the transaction and your product will be delivered to you instantly via email.
We operate this process to protect awesome customers like you from potential fraud.
Thanks,
The Paddle.com Team
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Here is the thing though I have been charged and the funds have been taken and I haven't had my upgrade. What frustrates me I have sent an email and I haven't had a reply. 60 euros is a lot of money to part with and not having any real way to contact someone when something goes wrong :(
