She is a Mexican girl who is optimistic, ambitious and a dreamer. She stands out for her motivation and her readiness to improve the working conditions of the maids.
This extra point of motivation surprises and makes her colleagues, who are stuck in a deadlock of conformism, uncomfortable. But Gladys has drive and blindly believes that things can be changed little by little.
Her girlfriend Alicia, a conservative lawyer, doesn't understand her goals, but Gladys is smart and will use any means necessary to be heard.
