Lillian Carlson

Lillian Carlson (Sylvia Sidney in the series pilot, Carol Bruce afterward) is Arthur Carlson's ruthless, domineering mother – often referred to as Mother Carlson (with Arthur calling her Mama) – and the owner of WKRP. An extremely successful and rich businesswoman, her only regret is that her approach to parenting (the "what doesn't kill you, makes you stronger" school of child-rearing) backfired as her son ended up indecisive, weak-willed, and afraid of her. As a display of her cutthroat attitude, she has a painting hanging above her fireplace in her living room of two pairs of dangling legs of people just hanged. In the series' final episode, it is revealed she had always intended WKRP to lose money (for the tax write-off), which explains why she allows the incompetent employees to continue working at the station. The only one who is regularly able to get the better of her is her sarcastic butler, Hirsch.