Episode 3

In this episode, passengers with disabilities share their experiences of being left stranded on trains or at stations. With big changes on the cards for the ways many trains are run, could things be about to get worse? Another small energy provider is in trouble for shocking billing mistakes and bad customer service. The team ask if you are better going for a smaller gas and electricity firm with cheaper prices or sticking with the security of one of the big six? And the programme's experts answer more viewers' problems live in the studio.