Episode 1

Matt Allwright, Steph McGovern and Nikki Fox kick off a brand new run of the nation's biggest consumer show with shocking revelations about a safety device in millions of homes. Pixie Lott exposes the high street chains failing on the basics of recycling, and an exclusive comparison of data reveals which energy companies rank best and worst when it comes to complaints, cost, and customer service.

In Rogue Traders, Matt confronts a gardening firm whose elaborate lies have left customers thousands of pounds out of pocket, and the Swab Mob check in to a hotel chain accused of some hygiene horrors.