Millie got a text from her phone company asking to tweak payment details on her account, and with the pandemic affecting her business, she responded quickly so as not to lose out on any income. Then she got a call, and scammers were able to persuade her to take out a £10k loan and overdraft by using her security information. They also emptied her business account. Now Millie is convinced that she has been added to a suckers list and wants Michelle and Mavis's help to get the scammers off her case.
Zara's emails were hacked just as she was expecting a large payment from her solicitors as a result of the sale of her father's home. After scammers accessed her emails, they intercepted messages from her solicitor and got the inheritance money sent to their account rather than hers. Having lost more than £40,000, Zara needs Michelle and Mavis to make sure she's secure online.
Also in the episode, the National Crime Agency talk us through their operation to bring down a website publishing people's data and raking in thousands in the process.
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