Season 2 - Episode Guide

It's deputy manager Natalie's first day at Brownall Job Centre.

The temperature rises at Brownall when a local hot-tub manufacturer wants to recruit a new sales team - and Trish and Karl each tell a lie which spirals out of control.

Trish and her deputy manager Natalie stage a youth unemployment initiative to impress the local MP, but things don't go according to plan.

Under pressure to hit targets, Karl and George are on an ill-fated stakeout, whilst Natalie resorts to teaching Bryony dubious new work skills.

Security guards Janette and Paul make unlikely heroes when Trish loses her mobile phone and Natalie gets in big trouble with a jobseeker.

A Saturday health and wellbeing workshop with a neighbouring branch makes Karl much more relaxed than he wants to be, and presents Natalie with a big decision.