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Better Call Saul: Employee Training - Episode Guide

Season 1

Communication

Episode: 1x01 | Airdate: Apr 4, 2017

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Owner Gustavo "Gus" Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

Cleanliness

Episode: 1x02 | Airdate: Apr 17, 2017

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Learn the proper techniques for keeping the restaurant neat from owner Gustavo "Gus" Fring, a man who knows a thing or two about cleaning up messes.

Shipping and Receiving

Episode: 1x03 | Airdate: Apr 24, 2017

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Gustavo "Gus" Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Customer Service

Episode: 1x04 | Airdate: May 1, 2017

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Learn from Gustavo "Gus" Fring on how to properly handle dissatisfied customers.

Employee Code of Conduct

Episode: 1x05 | Airdate: May 8, 2017

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Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

Loss Prevention

Episode: 1x06 | Airdate: May 15, 2017

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Gustavo "Gus" Fring shares his strategies to curb the theft of his "addictive" products.

Sustainability

Episode: 1x07 | Airdate: May 22, 2017

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Gustavo "Gus" Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

Brand Management

Episode: 1x08 | Airdate: Jun 5, 2017

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Gustavo "Gus" Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

Conflict Resolution

Episode: 1x09 | Airdate: Jun 12, 2017

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Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

Emergency Situations

Episode: 1x10 | Airdate: Jun 19, 2017

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Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.

Season 2

Employee Accountability

Episode: 2x01 | Airdate: Aug 23, 2018

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Mike Ehrmantraut offers a few easy ways to take responsibility for keeping strangers and criminals out of your business.

Hiring Practices

Episode: 2x02 | Airdate: Aug 27, 2018

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Mike Ehrmantraut gives a few tips on how to do your due diligence when hiring a new employee.

Perimeter Security

Episode: 2x03 | Airdate: Sep 3, 2018

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Mike Ehrmantraut gets into the nuts and bolts of protecting valuable company property.

Social Intelligence

Episode: 2x04 | Airdate: Sep 10, 2018

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Mike Ehrmantraut shares one of the most important skills in your security arsenal: how to spot a liar.

Information Security

Episode: 2x05 | Airdate: Sep 17, 2018

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Mike Ehrmantraut tells you how to properly handle classified company information.

Professionalism

Episode: 2x06 | Airdate: Sep 24, 2018

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Mike Ehrmantraut explains how to properly handle employees who aren't exactly living up to company standards.

Workplace Safety

Episode: 2x07 | Airdate: Oct 1, 2018

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Mike Ehrmantraut shares a few pointers on how to stay safe on the job.

Confidentiality

Episode: 2x08 | Airdate: Oct 8, 2018

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Mike Ehrmantraut dives into the importance of keeping your lips sealed when it comes to sensitive company matters.

Morale

Episode: 2x09 | Airdate: Oct 15, 2018

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Mike Ehrmantraut explains why you should keep your personal life at home.

Chain of Command

Episode: 2x10 | Airdate: Oct 22, 2018

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Mike Ehrmantraut shares when (and when not) to question your superiors on the job.

Season 3

Marketing

Episode: 3x01 | Airdate: Feb 17, 2020

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In the first installment of a new continuing legal education course, Schweikart & Cokely Senior Partner Kim Wexler details the importance of properly (and legally) branding your practice and attracting new clients.

Communication

Episode: 3x02 | Airdate: Feb 24, 2020

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Schweikart & Cokely Senior Partner Kim Wexler offers tips and strategies to make sure your communication is clear, effective, and – most importantly – not misleading.

Civility

Episode: 3x03 | Airdate: Mar 2, 2020

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Schweikart & Cokely Senior Partner Kim Wexler discusses why it's important to "keep your cool even when you find yourself in hot water."

Self-Care

Episode: 3x04 | Airdate: Mar 9, 2020

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Schweikart & Cokely Senior Partner Kim Wexler welcomes Howard Hamlin to discuss ways to make keep your body and mind sound in all circumstances.

Strategic Alliances

Episode: 3x05 | Airdate: Mar 16, 2020

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Schweikart & Cokely Senior Partner Kim Wexler teaches you how to leverage working relationships to strengthen your legal practice – and what pitfalls to watch out for.

Conflicts of Interest

Episode: 3x06 | Airdate: Mar 23, 2020

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Schweikart & Cokely Senior Partner Kim Wexler breaks down how to identify and address conflict of interest with your clients, your case, and your opposing counsel.

Marital Privilege

Episode: 3x07 | Airdate: Mar 30, 2020

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Schweikart & Cokely Senior Partner Kim Wexler explains how to protect your clients' confidentiality without having to keep secrets from your spouse.

Money

Episode: 3x08 | Airdate: Apr 6, 2020

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Schweikart & Cokely Senior Partner Kim Wexler offers tips on how to bill your clients fairly and keep all financial matters above board.

Client Privilege

Episode: 3x09 | Airdate: Apr 13, 2020

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Kim Wexler details the ins and outs of attorney-client confidentiality, including when it won't work in the client's favor.

Decision-Making

Episode: 3x10 | Airdate: Apr 20, 2020

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Kim Wexler teaches you how handle tough choices when the ethical answers aren't clear –and what to do when you make a mistake.

Season 4

Safety

Episode: 4x01 | Airdate: Jul 11, 2022 (4 min)

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Never eat around the camera or Saul Goodman's film crew will Goodwill Hunt-you-down! Take basic safety measures to keep the film equipment in pristine condition, or prepare to face Marshall's wrath.

Set Life

Episode: 4x02 | Airdate: Jul 19, 2022 (4 min)

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Best boy? Dead cat? Going 10-2? Learn the on-set lingo, rookie, or you can hike it out of Hollywood. Saul Goodman's film crew will run through basic film shoot etiquette and best practices so that you don't embarrass yourself on set.

Visual Storytelling

Episode: 4x03 | Airdate: Jul 26, 2022 (3 min)

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The Dutch Angle. The French Over. The Swingle. You think you know all the ways to frame up your shot? Just hold your horses, Hitchcock, and pay attention. Saul's film crew covers all the angles, and more.

Working with Actors

Episode: 4x04 | Airdate: Aug 2, 2022 (3 min)

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A collaborative relationship with your actors is very important! There's a big difference between "Dance, meat puppet!" vs. "Could we try a slight alt?" So, try a little nuance and politeness, please.

Editing

Episode: 4x05 | Airdate: Aug 9, 2022 (3 min)

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Editing is everything, Eisenstein. Hard cuts, fade outs and dissolves are great, but a star wipe could really cheapen the picture! And never forget the power of montage. The Saul film crew welcomes Kim Wexler to explain.

Movie Magic

Episode: 4x06 | Airdate: Aug 16, 2022 (4 min)

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To make the impossible possible you need to have the right tricks and tools. We're talkin' body doubles and special effects.

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