Season 1
Episode: 1x01 | Airdate: Aug 27, 2024
While the airline only allows 70 confirmed carry-on's to be brought on board, it is up to passenger agents Isabel & Ronald to monitor and be sure that no passenger slips through. Border agent Bram & Nick receive a call about a passenger who arrived to the Netherlands as refugee from a country his visa did not permit him from travelling to. Customs is on high alert when a flight of Surinam is arriving.
Episode: 1x02 | Airdate: Sep 3, 2024
Passenger agent Ronald & Isabel are dealing with a delayed flight and worried passengers about their connection in Reykjavik. Custom agent Dilek found a passenger who is trying to bring seashells into the Netherlands, while border agent Bram and Nick are defusing a situation with a passenger who is off his PTSD meds.
Episode: 1x03 | Airdate: Sep 10, 2024
Customs officer Itai finds a package arriving from the USA containing fresh-cooked meth, while customs officer Jan spots a Turkish passenger who is bringing goods that are supposed to be taxed into the country. Service agent Jeanine has to deal with a huge flow of passengers.
Episode: 1x04 | Airdate: Sep 17, 2024
Floor Manager Jeanine is on alert when a red button is pressed by one of her colleagues. The border police is called up regarding a theft case with someone who was just released out of prison, while Passenger agents Ronald & Isabel are doing their utmost best for a passenger to get her onto the flight.
Episode: 1x05 | Airdate: Sep 24, 2024
Passenger Agent Isabel has doubts about the size of the dog. Floor Manager Jeanine is required to perform an emergency respons as a passenger fell down an escalator, while Dennis & Jesse receive a call about a very angry Norwegian traveller who lost one of his bag.
Episode: 1x06 | Airdate: Oct 1, 2024
Security Agents Joelle & Anita share some juicy stories about their experiences on Schiphol, Customs agents Jan & Dilek are being tipped off about a very specific passenger arriving from a high-risk country and Border police Nikita & Jeffrey inform passengers about the danger of leaving their luggage unattended.
Season 2
Episode: 2x01 | Airdate: May 20, 2025
Daan finds a man in despair who lost his new mobile phone, the border force receives a call about a person walking around with just a bathrobe and Isabel has an encounter with a mother and a baby where the baby is not on their itinerary.
Episode: 2x02 | Airdate: May 27, 2025
Passenger Agent Isabel has to refuse a cat from boarding a plane and is ignored by another passenger when she makes a request. Daan is worried about the not-functioning airconditioning and gets a confirmation about her worries when a passenger vomits and faints. Jose can't stop laughing with the faulty intercom.
Episode: 2x03 | Airdate: Jun 3, 2025
Ronald and Isabel have to deal with a flight that just had a bird strike, while Daan is trying her best to keep the flow in motion during a protest and the military police receives a call about a collapsed boy in one of the lavatories.
Episode: 2x04 | Airdate: Jun 10, 2025
Customs finds a passenger bringing prohibited items into the country from her country of origin, Daan is curious when she spots the self-driving wheelchairs and wants to try them out, while the military police receives information about a person known to them to cause a nuisance.
Episode: 2x05 | Airdate: Jun 17, 2025
Customs receives a call from downstairs about a potential endangered species being smuggled into the country, while the military police scales up due to a bomb threat and border control faces an issue with a Chinese family that is denied entry to Trinidad, China and the Netherlands.
Episode: 2x06 | Airdate: Jun 24, 2025
Dilek has to handle a passenger who is angered by the fact that she will need to pay import tax over the product she brought over, Isabel shows us how to connect a jetbridge to an aircraft and Josee is out again in order to assist passengers in need.
Episode: 2x07 | Airdate: Jul 1, 2025
In the final episode of season 2 we follow a TUI crew on their flight to Curacao. Security talks about some weird findings they have made throughout their work and passenger agents Ronald and Isabel who are facing a man with a short fuss.