Home Page is not showing TV shows correctly!

JAGUARDOG wrote 10 years ago: 1

I have been looking at the Home page a few times every day to see if any shows airing that night were missing. I would then add in any missing episodes to those shows so they would and did appear on the schedule. Now for my point when I last looked at the home page about 1 Hour ago it had the same 5 shows I have seen there several other times I have looked at it today. My last look helped me discover 2 shows that were missing both airing 2 New Episodes tonight "The Millers" at 8 & 8:30 and "The McCarthy's" at 9 & 9:30. I added in those missing episodes and a few others that were accidentally previously skipped then I returned to look at the home page. The 5 original shows no longer appear there only 2 Episodes of both of the shows I just added new episodes to. I went and looked at 2 of the shows I remember seeing on the schedule "Hollywood Hillbillies" at 9 PM on REELZ TV & "Justice with Judge Jeanie" also at 9 PM on FOX News Channel. The shows are showing the correct episode on the correct night and time. I can't remember the names of the other 3 shows just this second but what would make them all disappear like that? Since it took me a good while to type this POST up I just now looked again at 21:31 my time and no change all 5 are still missing?

I just now remembered the name of 1 of the other shows I originally saw on the TV Schedule listing but is now no longer there "The Josh Wolf Show" at 11 PM on CMT.


david wrote 10 years ago: 1

I think I can explain what you noticed.

There is an algorithm that automatically filters which shows are allowed to appear on the front page. On regular - busy - TV days, there are a lot of new episodes, too much to all show on the frontpage. So in those cases the list is filtered and only shows from the larger networks are shown. However, when there's not much new TV (on some saturdays and holidays) there might not be any shows from larger networks at all, so the filter is disabled and all episodes are shown.

By adding some extra episodes, you probably tipped the algorithm to the other direction :)

In summary: the front page schedule usually does not show every single episode to air that night, it's filtered automatically. The schedule however will always list everything in our database.

Good catch on those missing Millers episodes btw!

JAGUARDOG wrote 10 years ago: 1

I think I can explain what you noticed.
There is an algorithm that automatically filters which shows are allowed to appear on the front page. On regular - busy - TV days, there are a lot of new episodes, too much to all show on the frontpage. So in those cases the list is filtered and only shows from the larger networks are shown. However, when there's not much new TV (on some saturdays and holidays) there might not be any shows from larger networks at all, so the filter is disabled and all episodes are shown.
By adding some extra episodes, you probably tipped the algorithm to the other direction :)
In summary: the front page schedule usually does not show every single episode to air that night, it's filtered automatically. The schedule however will always list everything in our database.
Good catch on those missing Millers episodes btw!

OK that makes sense what you are saying, I understand but I don't agree that it is very limited to certain channel/networks leaving some out that you deem not important enough to show. Maybe the rhythm you mention could be adjusted a litte to not only always show NEW Episodes airing on the BIG 6 - ABC, CBS, CW, FOX, NBC & PBS also add a few other non-majors that do air a lot of NEW episodes and have great shows. Me personally I would insure these 6 also always appear - HBO, SHOWTIME, Syfy, TBS, TNT & USA? I know one argument against this will always be "If we add these Networks someone else will want 1 or more Networks added as well making it a Never Ending list" but a different response than just saying that would be greatly appreciated please?

With that being said I would just like to clarify the 2nd portion of your answer about the FULL TV Schedule listing page. So are you saying that ANY & ALL Networks with no exceptions that are on the site currently and air a new episode of something in that 24 Hour period every day? So when I go to look at it and I see 1 or more Networks BLANK in the time period I am looking at (for an example I guess the auto default is 8 to 11 PM EST unless we change it earlier or later correct?) then I must then assume that they have a NEW Episode of some show airing in a different 3 hour time frame?

One last thing if you do not mind please as I having been holding this one for about 2 weeks now? Why are the Newtworks on the Daily TV Schedule listing all jumbled up so in order of popularity maybe if so who cares about that. It would be a lot more user friendly if it was in Network Alpha order please? ABC, A&E, AJAM, AMC, Animal Planet, CBS, CW, Destination America, Discovery, Discovery Family, Discovery Life, E, etc. etc. etc.

JAGUARDOG wrote 10 years ago: 1

I may have partially answered my question after looking further on the Daily TV Schedule listing? First off it looks like the schedule DOES NOT cover an entire 24 Hour of programming just looking at the one for today as I see a huge GAP of time between 2 AM and 17:00 why is that please, not enough space, memory etc., not enough members watch TV at that time, this one I can't wait to see the response on? Secondly "REELZ" TV I know for a fact had a NEW Episode of "Extreme Escapes" air this morning at 10 AM yet the Network or SHOW either one are anywhere to be found?


JuanArango wrote 10 years ago: 1

Hello, Ron.

I will try to answer some of your questions, the rest will be up to david or Jan.

The full schedule shows EVERYTHING that is added on our site, but of course we do not have added all shows from all networks, we do not have the manpower for this, so we are covering up everything that seems important to us for now. Also I think that the shows airing at those times are not much of interest to our users, all the shows they wanted to see on our site so far are afternoon/evening/night shows.

I think that we "only " show the main network shows on the front page is a question of the site design, if you show more and more it will look messed up.

And so far the networks on the schedule are listed according to popularity, it could also be changed to alphabetically. I am not sure what is more user friendly.

cheers
Juan

JAGUARDOG wrote 10 years ago: 1

Hello, Ron.
I will try to answer some of your questions, the rest will be up to david or Jan.
The full schedule shows EVERYTHING that is added on our site, but of course we do not have added all shows from all networks, we do not have the manpower for this, so we are covering up everything that seems important to us for now. Also I think that the shows airing at those times are not much of interest to our users, all the shows they wanted to see on our site so far are afternoon/evening/night shows.
I think that we "only " show the main network shows on the front page is a question of the site design, if you show more and more it will look messed up.
And so far the networks on the schedule are listed according to popularity, it could also be changed to alphabetically. I am not sure what is more user friendly.
cheers
Juan

Thanks Juan, I can tell you from experience because the TV site that I have worked on for over 10 years and get paid had Networks in popularity order for quite a few years. I posted a request in their Forum explaining to them on the pros to have it in Alpha Order, finding a certain Network a lot faster, if you know what show you like airs on fining it faster at the same time and the 3rd and biggest reason for us Data Input Staff is when we (only me for the U.S. for the last 2 years) look at the daily TV Schedule I can easily spot Networks that show more than 1 show in the same time slot very fast. In other words I first look for BAD Duplicates, a show moved or is not airing this week and some other show is and many others. Duplicate airings are always caused by members adding NEW Episodes and not paying close enough attention to what they are doing. They may have to had in a special time for an episode and failed to do so or the show has changed it's time slot and no longer airs at the same time or on the same day it did last week. Anyways they did change the schedule to show Networks in Alpha order 5 years ago and it has worked great! Not sure what sites do not use the Alpha method but the ones that I know do use it are tvguide.com, tv.com, tvrage.com, tvtango.com and zaptoit.com?


JuanArango wrote 10 years ago: 1

I also think it would be fine to display them alphanumeric, but all depends on what the users want.

Also you can easily spot scheduling conflicts here too, if you browse thru the schedule, if there is a conflict on a page, it shows you the conflict in RED below the scedule under "Scheduling Conflicts"

cheers
Juan

JAGUARDOG wrote 10 years ago: 1

The Schedule Home Page is showing this is a "SCHEDULING CONFLICT" - The Real Housewives Of Orange County: First Look (4) (22:37 @ Bravo, 23 minutes) - This is an invalid error message unless there is something I am not seeing?

The other show involved is this - Manzo'd with Children: First Look (22:25 @ Bravo, 12 minutes)

Don't Be Tardy: First Look 21:42 + 13 Minutes Ends at 21:55

NOTHING SCHEDULED FROM 21:55 to 22:25

Manzo'd with Children: First Look 22:25 + 12 Minutes Ends at 22:37

The Real Housewives Of Orange County: First Look (4) 22:37 + 23 Minutes Ends at 23:00

Watch What Happens Live is at 23:00 -

I DO NOT SEE A PROBLEM HERE DO YOU? Please help me figure out why it is showing this?


david wrote 10 years ago: 1

Right, this is caused by the 12-minute long "First Look" episode. The schedule grid was designed to work with episodes at least 15 minutes long. Anything under that and the conflict detection won't work properly. So if you see any conflicts concerning episodes shorter than 15 minutes, you can most likely safely ignore them. :)

JAGUARDOG wrote 10 years ago: 1

Right, this is caused by the 12-minute long "First Look" episode. The schedule grid was designed to work with episodes at least 15 minutes long. Anything under that and the conflict detection won't work properly. So if you see any conflicts concerning episodes shorter than 15 minutes, you can most likely safely ignore them. :)

OK thanks for the explanation David. After spending almost an hour looking at all 4 shows in question I was about to go batty!

JAGUARDOG wrote 10 years ago: 1

I was looking at the daily TV listings for today to insure no shows were missing or were showing in the wrong/incorrect time slot and I found a missing show that had a Conflict yet the site never indicated it had a conflict or I could have fixed it this morning? So what is the reason for this one please?

"Watch What Happens Live" on Bravo airs at 11 PM yet it was not listed on the schedule for tonight. I looked at it and it was showing correct information. The problem was the show that airs prior to that at 10:30 PM "Manzo'd With Children" was showing it airs for 60 minutes incorrectly and after fixing it's length to 30 minutes and all future episodes to 30 minutes it fixed the missing show.

Can we expect to have other shows in the future that have conflicts NOT Appear in the "HAS A CONFLICT" section?

JAGUARDOG wrote 10 years ago: 1

DAVID, have you still not figured out what happened here yet?

I was looking at the daily TV listings for today to insure no shows were missing or were showing in the wrong/incorrect time slot and I found a missing show that had a Conflict yet the site never indicated it had a conflict or I could have fixed it this morning? So what is the reason for this one please?


JuanArango wrote 10 years ago: 1

Ron,

we are all extremely busy here right now for known reasons, so it can take a bit longer to look into something :)

Can it be that the episode was added after you checked the schedule this morning ?

cheers
Juan

JAGUARDOG wrote 10 years ago: 1

Ron,
we are all extremely busy here right now for known reasons, so it can take a bit longer to look into something :)
Can it be that the episode was added after you checked the schedule this morning ?
cheers
Juan

No and it was yesterday not today. Both show's episodes were already on the site for days.


david wrote 10 years ago: 1

"Watch What Happens Live" on Bravo airs at 11 PM yet it was not listed on the schedule for tonight. I looked at it and it was showing correct information. The problem was the show that airs prior to that at 10:30 PM "Manzo'd With Children" was showing it airs for 60 minutes incorrectly and after fixing it's length to 30 minutes and all future episodes to 30 minutes it fixed the missing show.
Can we expect to have other shows in the future that have conflicts NOT Appear in the "HAS A CONFLICT" section?

I have an idea what happened here (it's likely related to the fact that at 11PM the schedule moves to a new page), but I'm not entirely sure. The next time it happens, can you let me know again and hold off on fixing it for a moment? Then I'll check it out in more detail.

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