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Are you allowing cookies?

yeh, this is probably a cookie problem.

Yes had it before when I used C cleaner but looks like you have fixed it thanks so much Juan :-)

is there an alternative to c cleaner that I can use thanks

CCleaner will remove cookies if you leave everything ticked; you can simply untick the box for the browser you're using and then it won't delete them.

Thanks all problem now fixed I used C cleaner again and yes must be a cookie thing