@rickd24 wrote:
When I click on Create Episode, I get the following message:ERROR
Oh Snap! An error occurred!
Access denied!
do you only get this when creating an episode or also with other edits?
Not sure what other kind of edits there are besides requesting a new show. When I try that the form comes up so it looks like I can fill it out and submit it but there's no way to know unless I actually try and I don't have a show to request right now. I can try submitting a test show just to see if it will work, if you want me to.
Could this have anything to do with the message I keep getting about my e-mail address is not verified yet? I keep trying to verify it but it never seems to work.
@rickd24 wrote:
Not sure what other kind of edits there are besides requesting a new show. When I try that the form comes up so it looks like I can fill it out and submit it but there's no way to know unless I actually try and I don't have a show to request right now. I can try submitting a test show just to see if it will work, if you want me to.Could this have anything to do with the message I keep getting about my e-mail address is not verified yet? I keep trying to verify it but it never seems to work.
Yes it will be to do with you not having a verified email. @david or @Jan could you help rickd24 out please.
Thanks, Tom. I've tried verifying several times, including yesterday, and it never works. I get the email and click the link, but it just times out in the browser. This happens on my iPhone and on my laptop. I tried using a different email address but the same thing keeps happening.
I just tried verifying using a different browser and this time it worked! Then I tried to request a new episode and that worked too! So I guess the problem must have been with Firefox since it worked on Chrome.
Thanks, Tom.
@rickd24 wrote:
Thanks, Tom. I've tried verifying several times, including yesterday, and it never works. I get the email and click the link, but it just times out in the browser. This happens on my iPhone and on my laptop. I tried using a different email address but the same thing keeps happening.I just tried verifying using a different browser and this time it worked! Then I tried to request a new episode and that worked too! So I guess the problem must have been with Firefox since it worked on Chrome.
Thanks, Tom.
I don't really understand what happened here though. Your account already made an edit in January 2021, so your email address has been confirmed in the past. Did you recently change it?
Yes, I changed it a month or two ago because I was unable to confirm my old email address. But it didn't do any good because I couldn't confirm my new address either. Until I tried to confirm it on a different browser, that is.
I don't know why I was asked to confirm my original email address after being a member for a long time, though.