Site Extremely Unresponsive

DPh2902 wrote 4 months ago: 2

Has anyone else noticed that this site suddenly becasue unresponsive a few days ago ? Seems every time I try to make a selection it takes 20-30 seconds before any action happens. Also links aren't selectable on a newly loaded page for the same 20-30 seconds. Right now the site is virtually unusable for me. I am running a MacBook Pro running Sequoia 15.7.1  and haven't made any changes on my end that I am aware of that caused this change. I am using Safari 26.0.1. Seems to run OK on my iPad .. ... 

DPh2902 wrote 4 months ago: 2

So an update ... I cleared my browser history for this site and that seems to have fixed whatever was going on. Guess I should have tried that before posting but maybe if someone else is having this issue also then this will help. Hopefully that was all it takes. 


JuanArango wrote 4 months ago: 1

@DPh2902 wrote:
So an update ... I cleared my browser history for this site and that seems to have fixed whatever was going on. Guess I should have tried that before posting but maybe if someone else is having this issue also then this will help. Hopefully that was all it takes. 

yeah, cleaning browser history sometimes does magic, glad it works again for you . :)

k-mikko wrote 3 months ago: 2

@DPh2902 wrote:
So an update ... I cleared my browser history for this site and that seems to have fixed whatever was going on. Guess I should have tried that before posting but maybe if someone else is having this issue also then this will help. Hopefully that was all it takes. 

Been having this same issue about a month now. Chrome on Windows 10. Gives a lot of messages (in my language) about: "Tab using a lot of resources, and slows the browser". Gives options to "fix" and which just makes it inactive, and results problem appearing again when I make tab active. Option "Close tab" does just that. Problem again, when I enter tvmaze.

Clearing history doesn't fix problem for me.


JuanArango wrote 3 months ago: 1

@k-mikko wrote:
Been having this same issue about a month now. Chrome on Windows 10. Gives a lot of messages (in my language) about: "Tab using a lot of resources, and slows the browser". Gives options to "fix" and which just makes it inactive, and results problem appearing again when I make tab active. Option "Close tab" does just that. Problem again, when I enter tvmaze.

Clearing history doesn't fix problem for me.

tagging @david  for this :)

DPh2902 wrote 3 months ago: 2

Just as an addendum my problem on MAC OS 26 has't gone away. Every few days I need to clear history to make the site useable again. I would say there is a massive memory leak in the site somewhere. Just a guess but that is all I can think of that would make resources extremely sluggish over time that a clear history would fix. I guess it is with this site because I don't see this on any other site I visit regularly. 


JuanArango wrote 3 months ago: 1

@DPh2902 wrote:
Just as an addendum my problem on MAC OS 26 has't gone away. Every few days I need to clear history to make the site useable again. I would say there is a massive memory leak in the site somewhere. Just a guess but that is all I can think of that would make resources extremely sluggish over time that a clear history would fix. I guess it is with this site because I don't see this on any other site I visit regularly. 

But the question is why does it only affect a few users and not everyone? We have to wait till @david looks into it.

Howitzer wrote 3 months ago: 1

I came here specifically looking to see if this was a known issue and if there was a fix. The problem for me was 100% the ads. An adblocker solves it 100% but that's not good for the site and not my preferred solution. I'd rather the site looked into what the ad service, or specific ads are doing that is killing the site performance and try to fix that instead.

DPh2902 wrote 3 months ago: 2

@Howitzer wrote:
I came here specifically looking to see if this was a known issue and if there was a fix. The problem for me was 100% the ads. An adblocker solves it 100% but that's not good for the site and not my preferred solution. I'd rather the site looked into what the ad service, or specific ads are doing that is killing the site performance and try to fix that instead.

That aligns with my suspicion. 


david wrote 3 months ago: 1

Thanks for the feedback, we're looking into this.


david wrote 3 months ago: 1

Can you check again and tell me if there are any issues now?

DPh2902 wrote 3 months ago: 1

Unfortunately I can't.  I have recently become a premium user and have not had any issues since I did that. Hopefully one of the others who is having this issue can reply  for you. 

mwoznick wrote 2 months ago: 1

I can confirm that the site is still extremely slow and gets slower the more I use it with symptoms as described by DPh2902. Yes, clearing the cache does fix the problem temporarily but it creeps back after several days. Another interesting symptom that I experienced twice this morning is opening 2 TV Maze tabs concurrently (1 Calendar, 1 Forum) completely freezes up my computer, even the cursor is unresponsive, for 5-10 minutes! I am running Chrome on Windows 10.

mwoznick wrote 2 months ago: 1

@mwoznick wrote:
I can confirm that the site is still extremely slow and gets slower the more I use it with symptoms as described by DPh2902. Yes, clearing the cache does fix the problem temporarily but it creeps back after several days. Another interesting symptom that I experienced twice this morning is opening 2 TV Maze tabs concurrently (1 Calendar, 1 Forum) completely freezes up my computer, even the cursor is unresponsive, for 5-10 minutes! I am running Chrome on Windows 10.

I can also confirm that using the ad blocker built into my VPN also mostly fixes the problem. So I'm using that for now but I guess I'm a little odd in that I'd rather be able to see the ads, particularly the targeted ones!


david wrote 2 months ago: 1

@mwoznick wrote:
I can also confirm that using the ad blocker built into my VPN also mostly fixes the problem. So I'm using that for now but I guess I'm a little odd in that I'd rather be able to see the ads, particularly the targeted ones!

Could you please try again? (Without the VPN's adblocker of course)

mwoznick wrote 2 months ago: 1

@david wrote:
Could you please try again? (Without the VPN's adblocker of course)

Pages seem to be loading fast again! I'll keep an eye on it and report back later in the week if it slows down after using it for a while. Curious what was wrong but probably wouldn't understand if you told me! Thanks!

mwoznick wrote 2 months ago: 2

@mwoznick wrote:
Pages seem to be loading fast again! I'll keep an eye on it and report back later in the week if it slows down after using it for a while. Curious what was wrong but probably wouldn't understand if you told me! Thanks!

@david: Well, it's been 4 days and pages are still loading quickly. Looks like it's fixed. Thanks!

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