Season 39 - Episode Guide

Matt Allwright, Steph McGovern and Nikki Fox return with a new series of topical reports and investigations, battling on behalf of viewers and holding the big companies to account, live from Salford. Shocking behaviour is exposed at one of Britain's best-known names, and the team reveals an extraordinary new way parking companies can hit people with charges they shouldn't have to pay. In Rogue Traders, a breeder is caught illegally selling a sick puppy. There is also advice on the latest consumer stories in the news.

Matt Allwright, Steph McGovern and Nikki Fox battle on behalf of viewers and hold the big companies to account, live from Salford. There are alarming revelations about one of the UK's most familiar companies, while Gogglebox stars Steph and Dom Parker expose an unexpected problem with Smart TVs. In Rogue Traders, the team flush out a dodgy plumber carrying out illegal gas work.

Matt Allwright, Steph McGovern and Nikki Fox battle on behalf of viewers and hold the big companies to account. Featuring a look at what has gone wrong with a global company's attempt to put right a huge problem, plus a new twist on the trouble some viewers are having with smart meters. And Georgia 'Toff' Toffolo discovers an unexpected issue with packaging that many people routinely recycle. Rogue Traders features a company misleading customers into paying for something they could do themselves for free.

Matt Allwright, Steph McGovern and Nikki Fox battle on behalf of viewers and hold the big companies to account. Featuring an alarming concern with a major car manufacturer and an undercover test of the cleanliness of cinemas. First Dates maitre d' Fred Sirieix investigates customer service on the high street, and in Rogue Traders there is a company misleading customers into paying for something they could do themselves for free.

Matt Allwright, Steph McGovern and Nikki Fox investigate more big name companies letting you down, revealing new developments in an alarming story. Plus the broadband companies caught on camera misleading customers on how much they'll end up paying. Also, frequent flyer and Radio 1 DJ Clara Amfo looks into some of the more surprising extra charges that airlines can add to the price of your ticket. And another rogue trader is confronted by Matt and a camera crew.

Matt Allwright, Steph McGovern and Nikki Fox present the last in the current series of topical investigations, live from Salford. Stories include the big-name store accused of breaking its promises to customers and Ed Balls asks if the time has come for football grounds to introduce safe standing. Plus Rogue Traders exposes a double glazing company tricking customers into believing they're buying into a government-backed scheme. And there's more on the biggest stories Watchdog has investigated this year.