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Episode 16

Julia Somerville, Angela Rippon and Gloria Hunniford investigate cases of elderly or vulnerable people who have felt pressured into parting with their money, either by legitimate companies or by out-and-out scammers. A man reveals how he confronted the double-glazing salesman he believes took advantage of his mother's dementia, and the team is on the trail of a father-and-son duo who have run a string of companies that have all attracted the same complaints about their tactics.

A new scheme to help people targeted by scammers is revealed, and more problems are solved at the Rip Off Britain pop-up shop.

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