Episode 5

Matt Allwright, Steph McGovern and Nikki Fox investigate more big name companies letting you down, revealing new developments in an alarming story. Plus the broadband companies caught on camera misleading customers on how much they'll end up paying. Also, frequent flyer and Radio 1 DJ Clara Amfo looks into some of the more surprising extra charges that airlines can add to the price of your ticket. And another rogue trader is confronted by Matt and a camera crew.