Episode 5

In this episode, undercover footage captures the tactics of a company deliberately targeting old or vulnerable people to persuade them to hand over thousands of pounds they do not need to spend. The team also reveal why the bold measures being proposed to protect bank customers from fraud might not do anything to stop skilled scammers stealing your savings - or help you get your money back. Plus the latest on some of the programme's biggest cases, and travel expert Simon Calder is answering viewers' holiday problems live.