Guest Stars Gavin McHugh as Christopher Diaz Tracie Thoms as Karen Wilson Bryan Safi as Josh Russo Ana Mercedes as Isabel Diaz Devin Kelley as Shannon Diaz Brian Hallisay as Jason Bailey Reggie Austin as Glenn Tyler Ross as Brandon Skinner James Scully as Travis Richa Shukla as Jenna Cedric Sanders as Clemens Co Starring Michelle Bernard as Officer Carol Branford Melissa Greenspan as Olivia Adrian Snow as Mrs. Clemens Ken Weiler as John Earnestine Phillips as Woman Kendall Joy Hall as Hope Gary Rubenstein as Andrew Chad Addison as Adam Julie Ouellette as Elf Helper Ray Julian Torres as Man