Guest Stars Melissa Ponzio as Donna Boden Jeff Hephner as Jeff Clarke Brittany Curran as Katie Nolan Daisy Betts as Firefighter Rebecca Jones Christine Evangelista as Paramedic Allison Rafferty Coburn Goss as Jed Bell Co Starring Randy Flagler as Firefighter Harold Capp Karen Aldridge as Dr. Kendra Perrington Christopher R. Ellis as Rick Sandoval Emily Bennett as Nurse #1 Patrick Sarb as Manager Jasmin Cardenas as Security Officer Josh Salt as Guy Matt Engle as Mall Officer Michael Ingersoll as Jim Giovannetti Tasha Anne James as Ella Michael Issac as Man Steve Key as Kenny Bloomfeld Uncredited Anne Lockhart voices Dispatcher