Frankie is left feeling frustrated after a patient of hers is deemed fit to work and has her benefits cut. Nicky has decided to appeal the decision, but in the meantime she's working and making her condition worse. Frankie clashes with Dr Evans and persuades her to support Nicky in her appeal. Karen visits Tim, an attractive university student who has just been discharged from hospital following a knee operation. After they run into one another in a bar and hit it off, Karen abandons her professionalism and agrees to have a drink with him.