Is Disney's WatchDisneyChannel.go.com having problems with videos?


dpratt wrote 8 years ago: 1

Whenever I go to a page such as this page or this page, formerly I would get a list of videos, but as of around a week ago, I am no longer getting any videos on any of the pages on http://watchdisneychannel.go.com. Is it just me? Does it work for anyone else? All I get is a banner image, and under that I get a spinning circle.

Note you shouldn't need to log in to be able to see videos.


gazza911 wrote 8 years ago: 1

I had to update my flash player to the latest version so that it would show.


dpratt wrote 8 years ago: 1

Great suggestion but I updated Adobe Flash player and it didn't change anything on my end. It sounds like the site is working for you, though, which tells me the problem is on my end, apparently.

I appreciate your comment. What made you think to update Flash player?

Basically it's behaving like JavaScript has crashed on the page. I say that because it behaves exactly the same way when JS is disabled.


gazza911 wrote 8 years ago: 1

dpratt wrote:
Great suggestion but I updated Adobe Flash player and it didn't change anything on my end. It sounds like the site is working for you, though, which tells me the problem is on my end, apparently.

I appreciate your comment. What made you think to update Flash player?

Basically it's behaving like JavaScript has crashed on the page. I say that because it behaves exactly the same way when JS is disabled.

Chrome said that it needed to update it.

Firefox displayed it after I allowed flash to run.


dpratt wrote 8 years ago: 1

It turns out third party cookies were disabled in my content preferences. Normally that shouldn't be a problem, but for some reason that was causing JavaScript to crash and the page to not load.

Third party cookies are generally not needed and are disabled by default in many browsers for better privacy. This was probably a failure on Disney's part by not gracefully handling the error. I was getting the same thing in both Firefox and Chrome.

Thank you for your help. I have been struggling with this for almost a week and I didn't know if it was just me.


dpratt wrote 8 years ago: 1

Ugh, now the Disney Channel app isn't working either. Damn them.

Try 30 days of free premium.