Image uploads currently not working?

sendero wrote 7 days ago: 1

Tried uploading a person image, but it appears..... invisible. o_O

It didn't give any error, but won't show on site.


MTQueenie wrote 7 days ago: 1

I've just tried uploading some character images and while the image doesn't show on the upload page it does seem to be uploaded just fine when looking at the characterpage so while it still is a bit wonky it does seem to be working again.

sendero wrote 7 days ago: 1

hmmm.... indeed. They still do not actually show in the image gallery, but they do on the cast page.

However, one of the images now appears twice.... please delete the duplicate: https://www.tvmaze.com/images/1597881/peter-brown-image-1597881


Magitroopa wrote 7 days ago: 1

Yeah, I've been having issues with images as well... They upload fine and all, but sometimes when trying to view the full sized image page, it just displays the image dimensions and doesn't show the actual image at all- aside from that, image(s) still appear to be uploaded just fine.

Most of the ones I was having trouble with earlier have been fixed and I can see the full size image just fine, but for example, I uploaded an image onto Annie Teicher however many hours ago, and this is what I'm still currently seeing for that one (on this page).

sendero wrote 7 days ago: 1

@Magitroopa wrote:
Yeah, I've been having issues with images as well... They upload fine and all, but sometimes when trying to view the full sized image page, it just displays the image dimensions and doesn't show the actual image at all- aside from that, image(s) still appear to be uploaded just fine.

Most of the ones I was having trouble with earlier have been fixed and I can see the full size image just fine, but for example, I uploaded an image onto Annie Teicher however many hours ago, and this is what I'm still currently seeing for that one (on this page).

Exactly.

It's very odd.


CostaDax wrote 7 days ago: 2

@sendero @Magitroopa

Work is being done on site that causes these issues. Things relating to images may be intermittently broken for a while. We apologize for the inconvenience. Nothing to worry about though and everything will be sorted out soon. If you come across a problem that persists, you may report it here. Please be patient and thank you for understanding. :)


Magitroopa wrote 7 days ago: 1

@CostaDax wrote:
@sendero @Magitroopa

Work is being done on site that causes these issues. Things relating to images may be intermittently broken for a while. We apologize for the inconvenience. Nothing to worry about though and everything will be sorted out soon. If you come across a problem that persists, you may report it here. Please be patient and thank you for understanding. :)

I assume we don't need to come here reporting any/every full size image page that doesn't work, and they will all be working properly again in their own time without staff needing to fix/do anything on the specific images themselves, correct?


CostaDax wrote 7 days ago: 2

@Magitroopa wrote:
I assume we don't need to come here reporting any/every full size image page that doesn't work, and they will all be working properly again in their own time without staff needing to fix/do anything on the specific images themselves, correct?

Correct. The known issue with the images will be fixed without you having to report every single case. But if you come across a new type of problem that seems to persist, you may report it here.

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