Rip Off Britain Live - Episode Guide

Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past.

Today the team explore why victims of a particularly lucrative scam can find themselves treated very differently by their banks - and reveal the steps being taken to stop more people being tricked out of their cash. Plus, a woman pursued by a big name for a debt she never owed has her troubles resolved, and new figures on the impact of cybercrime are revealed. Outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.

Viewers' problems are resolved live on air in this special week of programmes presented by Angela Rippon, Gloria Hunniford and Julia Somerville, who also investigate the latest consumer stories making news.

On today's programme, extraordinary ways to slash the cost of your weekly shop are revealed, and broadband speeds are under scrutiny - why are connection speeds so rarely what you expect? Plus there's advice from the experts outside the studio at the programme's pop-up shop.

As this special week of live programmes continues, Julia Somerville, Angela Rippon and Gloria Hunniford investigate the topical consumer stories making news, tackle more problems on the spot, and catch up with viewers whose problems they've resolved in the past.

Among today's reports, the homeowners who say they can't sell their homes because of one of the biggest construction projects the country has ever seen, and the team explore the increasing threat of identity theft, revealing surprising ways fraudsters can get their hands on your details. Plus more problems tackled by the experts at the programme's Pop Up shop.

The customer service of some of Britain's biggest names is investigated in today's programme, with companies said to have the country's best and worst opening their doors to give the team an exclusive look at how they tackle complaints.

Plus, viewers' problems are resolved live in the studio, there's invaluable advice to ensure you're not left out of pocket, and the latest consumer stories are explored.

Presented by Angela Rippon, Gloria Hunniford, and Julia Somerville.

In the last of a special week of live programmes, Gloria Hunniford, Angela Rippon and Julia Somerville investigate topical consumer stories and resolve more viewers' complaints.

Among today's reports, how neighbourhood postmen are being drafted into the battle against scams and why homeowners worst affected by floods feel abandoned by the insurance industry.

Plus more problems sorted at the Rip Off Britain pop-up shop and the latest on some of the stories featured in the series.

Angela Rippon, Gloria Hunniford and Julia Somerville return with a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past.

In this programme the team reveal how scammers have found a way to hijack genuine phone numbers to make it look as if their calls are coming from someone you know and trust, meeting a woman who lost thousands of pounds as a result. Plus, a man who has spent years trying to make sense of his energy bills, after receiving as many as ten in a single day, and a shocking development in a case featured in the most recent series: how could a couple have been left living on top of a mineshaft now confirmed as dangerous?

Meanwhile outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop, and singer Daniel O'Donnell reveals his consumer secrets.

Viewers' problems are resolved live on air in this special week of programmes presented by Gloria Hunniford, Angela Rippon, and Julia Somerville, who also investigate the latest consumer stories making news, and discover the latest on previous investigations from the series.

In this programme, can haggling get you a better deal on the high street? Two sceptical shoppers are sent on an experiment to find out. Plus, how car hire companies may take money from your credit card for parking charges you should never have had to pay.

As the special week of live programmes continues, Julia Somerville, Angela Rippon, and Gloria Hunniford investigate the topical consumer stories making the news, tackle more problems on the spot, and catch up with viewers whose problems they have resolved in the past.

Among the reports in this programme; the restaurants breaking new rules on giving out vital allergy advice - why is one particular favourite doing things so badly? Plus, the water companies accused of unfairly keeping hold of customer's money and Strictly favourite Anton du Beke reveals what kind of consumer he is.

More topical reports and viewers' problems solved live on air, as the team reveals the most effective ways to complain and uncovers the secrets of slashing the cost of car insurance.

Also in this programme, an update on one of the most memorable cases from the latest series: what happened to the irreplaceable belongings that a couple paid to put into storage, but which haven't been seen since?

Plus, another celebrity confesses their spending habits, and the latest consumer stories are explored.

Presented by Angela Rippon, Gloria Hunniford, and Julia Somerville.

Gloria Hunniford, Angela Rippon and Julia Somerville present the last of a special week of live programmes investigating topical consumer stories and resolving more viewers' complaints.

Art investments are among the topics in the frame in this programme: how likely is it that you'll make the returns suggested? As people continue to contact the team after being disappointed with similarly unusual investments, what are the most reliable ways of investing your money?

Plus, a company taking money for mobility aids that never arrive, more problems sorted out by the experts at the Rip Off Britain Pop-Up Shop, and a final famous face reveals their consumer habits.

Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live episodes of the popular consumer series. Gloria relives for the first time her own recent experience of being scammed, investigating how a woman posing as her was able to walk into a bank and get easy access to thousands of pounds. Are the banks doing enough to keep our money safe? Also in this episode is advice on beating cold callers, TV and radio presenter Jeremy Vine reveals his consumer secrets, and there is the latest on some of the biggest stories the programme has featured in the past. Plus, outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. This episode looks at an email hacking scam conning people out of hundreds of thousands of pounds, as one woman explains how she lost the entire value of her new home when fraudsters posing as her solicitor managed to convince her to transfer money into their account. Plus the unexpected holiday visa problem that risks leaving one family grounded, and there are more problems sorted by the experts at the programme's pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. The team meet Lord Michael Grade, chair of the new charity fundraising regulator, to see how he plans to tackle the aggressive tactics used by some organisations. And with tens of thousands of holidays ruined by the collapse of one of the industry's biggest names, travel expert Simon Calder has advice on how best to protect yourself when booking a holiday. Plus Breakfast host and Strictly star Naga Munchetty reveals her consumer secrets, and the team explores frustrations at not being able to talk to an actual human being when you have got a complaint.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. In the final programme the team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire, and they meet a family who lost everything when their appliance went up in flames. Plus, with an increasing number of goods now sold without any sort of instruction manual, the team meet people driven to distraction by the lack of advice when they have bought something new. Also in this episode is an update on some of the biggest stories the programme has investigated in the past, and more problems are solved by the experts at the pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop. If you'd like the team to answer a question or look into a complaint, you can email ripoffbritain@bbc.co.UK.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop. If you'd like the team to answer a question or look into a complaint, you can email ripoffbritain@bbc.co.UK.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop. If you'd like the team to answer a question or look into a complaint, you can email ripoffbritain@bbc.co.UK.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop. If you'd like the team to answer a question or look into a complaint, you can email ripoffbritain@bbc.co.UK.

Gloria Hunniford, Angela Rippon and Julia Somerville present a week of live episodes of the popular consumer series. As a generation of women come to terms with a dramatic change in when they might be able to retire, former pensions minister Ros Altmann blows the whistle on why she feels thousands of women have been badly let down by the government's handling of the situation. Also, Star Wars actor Mark Hamill reveals his consumer secrets and, as the latest voice recognition technology is put to the test, is there a knack for making sure your commands have the desired effect? And there is more advice from the experts outside the studio at the programme's pop-up shop. If you'd like the team to answer a question or look into a complaint, you can email ripoffbritain@bbc.co.UK.

Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of the popular consumer series, live from Glasgow, with reports and updates on big stories making news, and viewers' questions and problems tackled on the spot.

Among today's investigations, the team exposes how one of the world's fastest-growing scams has bagged the people behind it an estimated £25 million in the last year alone - thanks in part to

false claims that it is backed by financial guru Martin Lewis. Plus are the latest ways of paying to park your car too clever for their own good? After complaints of mistakes and unfair charges, hi-tech payment systems are put to the test. Debbie McGee reveals her consumer secrets, and there is instant advice from the experts at the Rip Off Britain pop-up shop.

The team unravels an elaborate fraud that uses mobile phones to gain access to bank accounts. As a frustrated homeowner uncovers the reason why her home has suddenly become impossible to sell, could other properties be affected by the same thing? Including an update on some of the stories the team has investigated in the past, and Watchdog presenter Steph McGovern reveals if she is as savvy a consumer off-screen as on.

An unemployed man reveals how responding to an ad for what seemed a dream opportunity led to him being conned out of hundreds of pounds. Plus a test to ascertain which plasters are most likely to stay put the longest. And athlete turned presenter Colin Jackson reveals his spending secrets.

As the fall-out from Monarch's collapse and Ryanair's cancellations continues, how confident can we be that a booked and paid-for flight will definitely take off? Also, why the residents of one part of the UK are furious at having to pay more than the rest of the country to have the same purchases delivered. Vicar Kate Bottley is the latest celebrity to reveal their consumer secrets, there is more on some of the stories the team has investigated in the past and the programme's experts answer questions.

In the last of their special week of live programmes from Glasgow, Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more stories viewers have asked them to investigate, with reports and updates on the consumer stories making news. Among today's stories, why is England the only part of the UK where you still have to pay for prescriptions? And, with sales of home CCTV kits booming, one homeowner reveals how even having the evidence caught on camera didn't help when it came to getting an unexpected drama resolved. Plus the latest on some of the programme's biggest cases and more problems are solved at the Rip Off Britain pop-up shop.

In this episode, the team examine the increase in the number of councils charging to collect garden waste, making millions in the process. Two months after an IT failure brought TSB to its knees, how fraudsters are exploiting the crisis to get their hands on thousands of pounds of customer's cash. And there is instant advice from the experts at the Rip Off Britain pop-up shop.

In this episode, the team asks if it is time we had more choice on who supplies our water, as customers reveal disastrous experiences with the suppliers they are currently stuck with. Also, Esther Rantzen is in the studio railing against sky-high charges for calls to directory enquiries. Plus, the company whose boiler cover has prompted more complaints than any other - with viewers finding so many exclusions in the policy, it is hard to know what's actually covered.

In this episode, passengers with disabilities share their experiences of being left stranded on trains or at stations. With big changes on the cards for the ways many trains are run, could things be about to get worse? Another small energy provider is in trouble for shocking billing mistakes and bad customer service. The team ask if you are better going for a smaller gas and electricity firm with cheaper prices or sticking with the security of one of the big six? And the programme's experts answer more viewers' problems live in the studio.

In this episode, the team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be. With a spate of house fires caused by everyday products and appliances, they ask why so many items have suddenly become so dangerous. Plus the common pitfalls that could catch you out when buying insurance, how answering a question the wrong way can leave you completely unprotected, and more consumer problems are solved live in the Rip Off Britain pop-up shop.

In this episode, undercover footage captures the tactics of a company deliberately targeting old or vulnerable people to persuade them to hand over thousands of pounds they do not need to spend. The team also reveal why the bold measures being proposed to protect bank customers from fraud might not do anything to stop skilled scammers stealing your savings - or help you get your money back. Plus the latest on some of the programme's biggest cases, and travel expert Simon Calder is answering viewers' holiday problems live.

A woman known to millions of TV viewers reveals how she and her family have lost tens of thousands of pounds to an investment opportunity now being investigated for fraud. As she shares the extraordinary phone call that exposed the truth, there's advice on a simple way to avoid losing out the same way. Plus, with residents across the country furious about the confusing and inconsistent charges for parking near their own home, how some drivers are going to extreme measures to make sure the space outside their house isn't nabbed by anyone else.

The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters, and her bank are seemingly unable to stop it. And why at last there could be light at the end of the tunnel for beleaguered rail users. Plus the latest on some of the stories the team has investigated in the past.

A family's heartbreaking battle to regain control of the precious images of a lost loved one raises a big question millions of people haven't stopped to think about - who owns the digital images now increasingly stored online? Plus why where someone lives can play such a big part in the cost of fuel prices.

In this edition, they expose how scammers have been able to get their hands on the savings that viewers had been counting on for retirement. Has the relaxation of the rules on pensions made things easier for fraudsters? Plus why ongoing problems with a heating system commonly used in affordable housing have left some families fearing they will not be able to afford to keep warm this winter. Including updates on stories the team has investigated in the past.

In this edition, will the much-hyped new laws to crack down on cold calling really make as much difference as has been claimed? And as another small airline goes bust there is advice for consumers on what to do to avoid losing out financially. Plus the latest on some of the programme's biggest cases, and more problems are solved at the Rip Off Britain pop-up shop.

The team launches a live week of the consumer strand with a report on how fraudsters can take remote control of computers to raid people's bank accounts.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate the spiralling cost of lifetime pet insurance cover and a training academy that ripped off budding plumbers.

Julia Somerville, Angela Rippon and Gloria Hunniford investigate a report on the fraudsters copying the websites of real companies to steal consumers' cash.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who do not want to manage their accounts online.

Angela Rippon, Gloria Hunniford and Julia Somerville return with a ive week of the consumer series, reporting on people who have lost tens of thousands of pounds in dormant accounts that banks say are untraceable.

The mystery mobile phone charges that have left many viewers out of pocket. Plus, the shocking story of a professional dog walker caught on camera mistreating a dog.

A report on how where you live impacts on what you can recycle, and the extraordinary story of a woman unable to get her stolen car back.

A look at the spiralling cost of buy-now, pay-later finance deals, and a report on who is at fault when contaminated fuel from a petrol station causes damage to a car.

With serious failings recently exposed at one of the organisations meant to protect people from fraud, Julia Somerville, Angela Rippon and Gloria Hunniford ask where people should turn if they fall prey to such conmen. Plus, the cost of watching television in hospital, and whether excessive profiteering is going on.

Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn't get hold of someone on the phone quick enough.

The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.

Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line?

Why energy bills are leaving customers at their wits' end, and how fraud on a big-name internet shopping site has left some customers out of pocket.

The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work?

Gloria Hunniford, Angela Rippon and Julia Somerville are back with a brand new series of Rip Off Britain, live in the studio. All this week, it's the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic. From the criminals targeting those waiting for vaccines, to how you can best keep yourself safe, the team tell you everything you need to know to stop you from falling into the same traps. Also, consumer and medical experts provide answers to all your Covid-19 concerns.

Back in the studio, Angela Rippon, Julia Somerville and Gloria Hunniford continue their special week of live Rip Off Britain programmes, this time looking at the issues affecting you in lockdown.

Today, it's deliveries, and how some of you say you're struggling with service from some of the biggest names in the business.

Also, how one woman lost 100,000 pounds and her dream home when her email was hacked as part of a scam that's been booming in the pandemic. Are the banks doing enough to protect their customers from this type of crime?

If lockdown life is getting you down, then the team is on hand to provide the reassurance you need.

Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.

Angela, Julia and Gloria look at the concerts cancelled by covid – why can't some of you get the refund you want? And problems with one of the country's most well known investment groups.

In the last of this special week of live Rip Off Britain programmes, Angela Rippon, Gloria Hunniford and Julia Somerville are drilling down into more of the topics affecting you in lockdown. Today, they investigate the struggles you've been having with some of the biggest names in home delivery.
And, with pandemic restrictions leading to a boom in cycling, they take a look at the problems some of you have been having trying to get hold of a bike. Plus, more advice from the top team of experts tacking everything from money worries, to medical concerns.

As lockdown rules are relaxed even further, the team looks at how to make sure you're getting a good deal when you're out and about. And what does the summer hold for holidays?

Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.

The team continues to tackle big consumer bugbears. Plus advice from some of the country's leading experts on everything from money worries to holiday conundrums.

In this penultimate day of the series, there's free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.

Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you've been telling us have been driving you up the wall.

Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.

Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.

Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.

Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.

Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.

As the current energy price crisis bites there's advice on how you can save money on your fuel bills, from some of the country's top personal finance experts live in the studio.

Online reviews that can't be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.

The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.

Communities say they've been left without a working phoneline after an upgrade let them down. It's part of a big scheme that will affect all landlines – so tune in to see how you might be affected.

Are you owed a tax rebate? If you're not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.

Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.

Angela, Julia and Gloria find out why millions of parents aren't getting the financial support for childcare they're entitled to, and there's advice about travel insurance.

Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.

Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.

The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.